Search
You can filter displayed data with a search. On the Agent, Contact, and Script views, you must at least click the Search button to display any monitoring data.
- Define the statistic level.
- To display the search-related fields and functions, click the expand/collapse arrow in front of the Search title.
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Choose search criteria that depends on the view.
To use the default criteria (to remove the search criteria you have entered), click the Reset button before executing the search.
- Click the Search button to execute the search.