Wavy WhatsApp
You can integrate Wavy WhatsApp as a messaging service.
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Set up your Wavy WhatsApp account.
You will receive a notification containing a username, an accout ID and a password. The account ID is used in a queue address.
You need the callback URL (http[s]:// cctrusername:password@smsserverlocalhttpserverip:port/messaging/wavy/all) from the contact center.
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Configure Messaging Services.
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Configure the queue address and other queue settings.
The queue address is of format [subaccount ID]@wavy.global or [phone number in international format]@wavy.global. For example:
+358401234567@wavy.global