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Best practices and functional resilience FP21
Best practices and functional resilience FP21
  • Overview
  • Loss of connection to agent's Communication Panel
  • Recovering chats
  • Routing a conversation to the same agent
  • Attached data
  • Using Dashboard
  • Using RESTful APIs

User rights management

This documentation explains:

  • User interface settings related to user rights management

  • User rights creation and modification

  • Implicit rights

  • Access types

  • Object types

  • Default roles

  • Summary of rights view

  • Access rights

  • Security
  • Terms
  • Legal & Compliance
  • Privacy
  • Cookie Statement

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