Integration Interfaces

Restful Configuration Interface (RCI)

• You can now search users with specific certificates.
• The following new fields are now available in the GET, PUT, and POST requests:
  • Phone queues: forwardNumber
  • Users: mobile, forwardNumber, title, and location

    When you update a user, all the fields need to be present. SCC-189, SCC-133, SCC-190

• The copyFromId query parameter has been added for copying users or queues.
• The /templateCompany resource has been added for creating several logical companies within a single system.

Restful Outbound Campaign Interface (OBI)

OBI has a resource to add list of customers to a campaign: /campaigns/{campaignId}/customers/list. To prevent performance issues, the recommended number of new customers in a single request is 100. Additionally, externalId is no longer mandatory when creating new customers. This affects also the POST requests of the previous version.

Communication Panel Third-Party Extension Messaging API

You can now define a Visible A Number for an outgoing phone call.