Jump to main content
This Master Guide is the central starting point for the technical implementation of Sinch Contact Pro (former SAP Contact Center).
Sinch Contact Pro has two deployment modes, cloud and on-premise.
System requirements depend on the service times and number of users.
Plan the system carefully before the software installation.
Providing inbound and outbound contact centers related functionality
This section lists Sinch Contact Pro guides and their place in the product lifecycle.