Security Guide provides information that is relevant for all life cycle phases.

This section provides information about handling of personal data in Sinch Contact Pro and describes the specific features and functions Sinch Contact Pro provides to support compliance with the relevant legal requirements and data privacy.

Sinch Contact Pro provides its users with advanced telephony and contact center features.

User management and authentication is managed in the System Configurator application.

Sinch Contact Pro uses role-based user management that enables defining user authorizations on individual, group, or role level.

Your network infrastructure is important in protecting your system. Your network needs to support the communication necessary for your business needs without allowing unauthorized access.

Data in the Sinch Contact Pro is stored in several databases.

The client terminal component, Terminal.msi includes ActiveX component.

You need to consider several security aspects when setting up the system.

If your system does not work as anticipated, or an error occurs, you can troubleshoot your system.