You can use RESTful Interfaces for various purposes, such as configuring functions, managing users and queues, and viewing conversation history.

This interface provides both real-time and historical statistics related to conversations and agents.

This interface provides access to configuration data and enables restricted configuring of users, user groups, queues, queue groups roles, skills, time zones, and presence profiles.

This interface provides access to conversations and related information, including script results and call recordings stored in the database.

This interface provides access to directory data and presence information (absence and presence profiles).

This interface provides usage statistics from the contact center system for license reporting needs.

This interface provides methods for getting information about conversations, agents, and queues from Monitoring Database. Additionally, the RMI provides uploading analytic data for SAP Cloud for Customer (C4C).

This interface provides the ability to view, manage, and control campaigns.

This interface is for managing tasks in Sinch Contact Pro. It corresponds to TMI but uses the restful interface and provides OAuth authentication.