Data protection measures

Several technical and organizational measures are in place to secure personal data and support regulatory compliance.

Technical measures

Access control: Ensuring only authorized users can access data. For more details on authentication methods, see User Administration and Authentication.
Separation by purpose: Data access should be restricted based on its intended use. This is handled with role-based user management in Sinch Contact Pro , allowing permissions to be set for individuals, groups, or roles.
Secure system operation: Regular security updates, network security protocols, and system monitoring (including logging changes) help maintain data integrity.

Policy enforcement: Internal policies dictate how data is collected, stored, and deleted, ensuring alignment with legal requirements.
Audit and monitoring: Routine audits and continuous monitoring help identify and address potential security issues.
Employee training: Ongoing training ensures that staff are well-versed in data protection principles and practices.
Third-party safeguards: When personal data is handled by external parties, contractual measures ensure adherence to data protection standards.