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System Configurator (SC) FP21
System Configurator (SC) FP21
  • System Configurator (SC)
  • User Interface
  • Getting Started
  • Basic Functions
  • System Activities and Messages
  • System Services
  • System Management
  • Call Switching
  • Reporting Management
  • Directory Management
  • Presence Management
  • Scripting Management
  • Queue management
  • IVR Management
  • Outbound Management
  • User and role management
  • System Tools
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  2. Reporting Management

    Defining how data is protected and displayed in reporting and monitoring applications

  • Reporting Management

    Defining how data is protected and displayed in reporting and monitoring applications

    • Data Protection Rules
    • Data Destinations
    • Reporting Groups
    • Reporting Specifications
    • Statistics Settings
    • Creating Monitoring Templates

Reporting Management

Defining how data is protected and displayed in reporting and monitoring applications

Data Protection Rules

Data Destinations

Reporting Groups

Reporting Specifications

Statistics Settings

Monitoring Templates

Note:

Actual operative Reporting Settings are defined in Online Monitoring application (Tools > Reporting Settings).

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