This document lists the most important new features, changes and improvements in the contact center application.
The following changes and improvements are made in Communication Panel.
Call monitoring is now supported.
WhatsApp opt-in policy is now supported.
There is a new visual theme for the configurator user interface and a possibility to create a Launchpad.
The following changes and improvements are made in Supervisor Dashboard.
The following changes and improvements are made in System Configurator.
The following changes are made in the following interfaces.
This section lists changes to the existing functions and features.
This section lists issues reported by customers and found during system testing.