System Languages

The System Languages view is used for:

For the list of supported languages, see the table below:

Table 1. Supported Languages
Application Supported User Interface Languages Supported Documentation Languages
Infrastructure Administrator (IA) English (United States) English (United States)
System Configurator (SC) English (United States), French (France), German, and Japanese English (United States), French (France), German, and Japanese
Reporting

The Reporting application follows the browser's language selection but the following languages are supported in Contact Center reporting tables: Chinese (Simplified), Croatian, Czech, Danish, Dutch, English (United States), Estonian, Finnish, French (France), German, Hungarian, Italian, Japanese, Norwegian, Polish, Portuguese (Brazil), Russian, Slovak, Slovenian, Spanish (Spain), Swedish, and Turkish.

English (United States), French (France), German, Italian, Japanese, Portuguese (Brazil), and Spanish (Spain).
Online Monitoring Chinese (Simplified), Croatian, Czech, Danish, Dutch, English (United States), Estonian, Finnish, French (France), German, Hungarian, Italian, Japanese, Norwegian, Polish, Portuguese (Brazil), Russian, Slovak, Slovenian, Spanish (Spain), Swedish, and Turkish. English (United States), French (France), German, Italian, Japanese, Portuguese (Brazil), and Spanish (Spain).

Communication Desktop (CDT),

Communication Panel and Supervisor Dashboard
Chinese (Simplified), Croatian, Czech, Danish, Dutch, English (United States), Estonian, Finnish, French (France), German, Hungarian, Italian, Japanese, Norwegian, Polish, Portuguese (Brazil), Russian, Slovak, Slovenian, Spanish (Spain), Swedish, and Turkish. Chinese (Simplified), Croatian, Czech, Danish, Dutch, English (United States), Estonian, Finnish, French (France), German, Hungarian, Italian, Japanese, Norwegian, Polish, Portuguese (Brazil), Russian, Slovak, Slovenian, Spanish (Spain), Swedish, and Turkish.

Built-in voice messages (Prompts)

Arabic, Chinese (Simplified), Croatian, Czech, Danish, Dutch, English (United States and UK), Estonian, Finnish, French (France), German, Hungarian, Italian, Japanese, Norwegian, Polish, Portuguese (Brazil), Russian, Slovak, Slovenian, Spanish (Spain), Swedish, and Turkish.

In addition, custom prompt languages can be added to the system, see System Configurator help for Adding Custom Languages.

For information about built-in voice messages, see Installation Guide section Prompts

Embedded Communications Framework (ECF)

Chinese (Simplified), Croatian, Czech, Danish, Dutch, English (United States), Estonian, Finnish, French (France), German, Hungarian, Italian, Japanese, Norwegian, Polish, Portuguese (Brazil), Russian, Slovak, Slovenian, Spanish (Spain), Swedish, and Turkish. ECF Developer Guide in English (United States)