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Master Guide
Master Guide
  • About This Document
  • Sinch Contact Center Overview
  • System Landscape
  • Overall Planning
  • Business Scenarios of Sinch Contact Center
  • References
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  2. System Landscape

    System requirements depend on the service times and number of users.

  • System Landscape

    System requirements depend on the service times and number of users.

    • Simple Contact Center System

      In simple contact center implementations 1 – 200 agents receive calls, e-mails, and other messages in 1–10 queues.

    • Large Contact Center System

System Landscape

System requirements depend on the service times and number of users.

For examples, see:

  • Simple Contact Center System
  • Large Contact Center System
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