Copying Objects
You use this procedure to create new objects by copying an existing one.
- Search for the object (for example a queue) you want to copy.
-
Click on the object and choose Copy.
A dialog window opens.
- Enter the name for the new object and select the things you want to copy from the existing object (for example the queue’s prompt schedules and skills).
-
Choose Copy.
The detailed view of the copied object opens and you can enter the necessary information.
- Save the new object.