Accessing Reports in SAP BusinessObjects

1. Open a web browser and enter the HTTP address to open the logon window: http://[BO_SERVER]:[PORT]/BOE/BI, where BO_SERVER is your BusinessObjects server and [PORT] is the port number for the BI platform, the default port is 8080.

2. Enter your user name and password.

   The BI launch pad view opens.

3. Choose Documents > Folders > Public Folders > Contact Center Standard Reports.

   The reports are listed on the user interface.

For setting preferences of BI launch pad, see http://help.sap.com/businessobjects.