Installation Example and IA Variables

The step-by-step instructions for installing the Sinch Contact Pro system are in the document Contact Center Introductory Training Part 1 IA.

You can create your own system with the same model by changing the IP addresses, HAC node names, and virtual unit names.

In the example, the default templates are used for VU installation, see the VU plan in the chapter Planning. The VUs are installed in the order they are introduced in the planning figure and text, and the virtual IP addresses follow this same order.