Business Scenarios of Sinch Contact Pro
Providing inbound and outbound contact centers related functionality
- Functional Overview
  Sinch Contact Pro can be a stand-alone system for a company’s communication management, or it can be integrated to, for example CRM and workflow systems.
- Integration Interfaces

License Reporting Interface (LRI)

As of 1608, a restful License Reporting Interface (LRI) is available, it provides usage statistics from Sinch Contact Pro for the license reporting needs. The only method used is GET.

The former LRI constituted of the following public database tables that contain licensing information:

LRRecord
LRFeature
Huser
HOrganization

The usage of the interface is customer-specific, as integrators can decide how they want to read and interpret licensing information directly from these tables.