Accessing System Configurator

Prerequisites

Appropriate Java version is installed on the workstation:
- Oracle Java version 11 or newer
  or
- Azul Zulu Java version 11 or newer
  For more information about Java versions, see Discontinuation of Java 8 support and supported versions.
Open Web Start is installed on the workstation
You have appropriate certificate installed and configured.

Procedure

Open your browser and go to the address [Website VU]/remoteadmin (the virtual unit where Remote Administration Tool package has been installed).
To start the application, click the System Configurator button.
A dialog window opens; enter your account user name and password.
Click Log On.

Note:

When starting SC with Java 11 version for the first time you must enter and save values in the Connection details fields. For more information, see Client Workstation Guide.

Login Options

In some situations SC fails to load with the recommended option. In this case, use the alternative option. The difference is that the alternative option is mainly for non-Windows clients and that if there's a timeout, SC can't recover. If you run into other issues with the alternative option, create a support ticket to Sinch.