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Operation guide FP21
Operation guide FP21
  • Overview
  • Feature availability
  • Technical system landscape
  • Monitoring Sinch Contact Pro
  • Managing Sinch Contact Pro
  • High availability
  • Software change management
  • Troubleshooting
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  2. Managing Sinch Contact Pro

    This section instructs in starting and stopping the system, backup and restore, and copying a system landscape. It also describes available administration tools, needed software configuration, user management, and provides guidelines for database maintenance.

  • Managing Sinch Contact Pro

    This section instructs in starting and stopping the system, backup and restore, and copying a system landscape. It also describes available administration tools, needed software configuration, user management, and provides guidelines for database maintenance.

    • Starting and stopping
    • Software configuration
    • Administration tools
    • Application copy
    • Backup and restore
    • Database maintenance
    • Load balancing
    • User management
    • Content delivery network (CDN)

Managing Sinch Contact Pro

This section instructs in starting and stopping the system, backup and restore, and copying a system landscape. It also describes available administration tools, needed software configuration, user management, and provides guidelines for database maintenance.

To manage Sinch Contact Pro, use Infrastructure Administrator (IA).

  • Starting and Stopping

  • Software Configuration

  • Backup and Restore

  • Periodic Tasks: Database Maintenance

  • Managing Network Connection Breakdowns

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