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This document is for configuring the Sinch Contact Pro service.
Configure the channels and integrations your service uses.
For user management, create user groups.
For queue management, create queue groups.
You can configure SSO between Sinch Contact Pro and external identity provider (IdP) if the idP system supports SAML 2.0.
You can replace the Sinch brand and Sinch Contact Pro product name with your own product name and brand.