Chat Improvements
The following changes and improvements have been made in chats.
System Restored Chats
Restored chats are now identified with a related reporting event in the Conversation Details view of Dashboard.
Chat Configurator
Chat Configurator and Chat Visitor Client now support both Viber Bot and Viber Business Messages as channels in the Launchpad.
It's now possible to add custom channels in Chat Configurator for the visitor launchpad with a freely defined icon, channel title, and link target.
Link text shown in the launchpad's channel details (image below) can now be defined in Chat Configurator.