Messaging Services

Prerequisites

• SMS Server Session Object set to HTTP in System Management > Modules > SMS Server

• Incoming and outgoing Internet connection in SMS Server, for example, via reverse proxy

Added in 1708.

In Messaging Services you set up external services such as Facebook, SMS 365, Twilio, as of 1911, Social Channels 365, Sinch, and Wavy.

• Configuring Messaging Services

• Facebook Integration
• SMS Integration (SMS 365)
• WhatsApp Integration.

  For configuration, see Wavy WhatsApp or Social Channels 365.

• Social Channels 365 (WhatsApp, Viber, and Telegram)

• Sinch SMS

• Wavy WhatsApp

• Sinch Conversation API

The configuration in System Management > Modules > SMS Server > SMS Interface is only for outgoing CDT SMS messages.