Enabling and Starting MSDTC

Use

If the Sinch Contact Pro databases are located on different databases, the Microsoft Distributed Transaction Coordinator (MSDTC) service must be running on all SQL servers, and at least on the servers where the following server components are located:

  • Agent Server

  • Batch Job Server

  • Integration Interfaces, if the ACI interface is to be used.

For different installation options where MSDTC is required, see Installing Databases.

Procedure

To enable MSDTC service:

  1. Choose Start > (All) Programs > Administrative tools > Component Services.

  2. Expand Computers and choose My Computer.

  3. Right-click My Computer, choose Distributed Transaction Coordinator, right-click Local DTC and choose Properties > Security.

  4. Select options Network DTC Access, and Enable XA Transactions.

  5. In Transaction Manager Communication, select the options Allow Inbound,Allow Outbound, and No Authentication Required.

  6. In the Security Configuration dialog box, click OK.

  7. In the My Computer Properties dialog box, click OK.

Figure 1. Enabling MSDTC


Note: The screenshots used in the procedure may differ from the user interface you have since they are not updated when the user interface changes. They are merely used to give a better idea of the configuration procedure.

To start the DTC service,

  1. Choose Start > Programs > Administrative tools > Services.

  2. Choose the Distributed Transaction Coordinator service.

  3. Set the startup type to Automatic, and start it up.