Print or Save a Conversation
To print or save a conversation as PDF, click at the bottom of the work area. This opens the browser's print menu. Select where to save or how to print the conversation. The options depend on the printers configured on your workstation. If you select to save the conversation, by default the system suggests a filename in the format of CP_<type><id><yyyymmdd>_<hhmmss>.pdf.
To select the information included in the PDF, go to .
Saving or printing a PDF is supported in conversations from the following channels:
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Email
If an email contains attachments, their names are shown on the PDF.
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Action item
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Task
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Chat
In video chats, only the chat transcript is included.