This documentation describes how to install Sinch Contact Pro on a server system.

Collect information of the customer environment and requirements and plan the size and scenarios according to Master Guide.

The system software relies on some third-party software listed in this table. It is recommended to install their latest version and configure them before installing Sinch Contact Pro.

To ensure system security, you must acquire certificates.

The software is delivered in the version-numbered folder containing the packages.

When the prerequisite software has been installed, Sinch Contact Pro software packages can be installed with the IA tool.

As of the version SP07, e-mail data can be saved into a disk file, and scripts are saved without the unnecessary HTML data.

To enable the use of your Sinch Contact Pro system, see the listed procedures.

To uninstall the system, carry out the following steps.

You can create your own system with the same model by changing the IP addresses, HAC node names, and virtual unit names.

Feature Packages are major releases and hotfixes smaller corrections.