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Reporting
The reporting application contains a data warehouse. The actual reporting is carried out using Microsoft SQL Reporting Services or SAP BusinessObjects (BO). Reporting offers ready-made reports on agents, contacts, contact volumes, scripts, and outbound campaigns.
Reports with Microsoft Reporting Services
The reporting application is a dynamic data warehouse for multidimensional OLAP analysis and SQL based data mart reporting.

Reporting
The reporting application contains a data warehouse. The actual reporting is carried out using Microsoft SQL Reporting Services or SAP BusinessObjects (BO). Reporting offers ready-made reports on agents, contacts, contact volumes, scripts, and outbound campaigns.
- Basic Concepts
  This section explains some basic terms and formulas used in reporting.
- Reports with Microsoft Reporting Services
  The reporting application is a dynamic data warehouse for multidimensional OLAP analysis and SQL based data mart reporting.
  - Getting Started
  - Viewing Reports in Microsoft Reporting Services
- Reports with SAP BusinessObjects
  This section explains how to:
- Standard Reports

Reports with Microsoft Reporting Services

The reporting application is a dynamic data warehouse for multidimensional OLAP analysis and SQL based data mart reporting.

This documentation explains how to

To view standard reports with Microsoft Reporting Services, you must have the Reporting environment installed and configured. For more information, see Installation Guide.