Communication Panel

Communication Panel is a web-based application for managing customer conversations. It can be used for example with SAP Customer Relationship Management (SAP CRM).

To be able to use Communication Panel, you need:

By default Communication Panel can be launched from https:// [Web Server VU IP address] /ecf/[software version]/communicationpanel/index.html. To open the application in high contrast mode, use https:// [Web Server VU IP address] /ecf/[software version]/communicationpanel/index?sap-ui-theme=sap_belize_hcb.

Supported Browsers

There must be an appropriate browser on the workstation, see the table below.

Table 1. Supported Browsers and Platforms

Interaction Type

OS Version

Browser

All interaction types

Windows 10

Google Chrome, Opera

macOS x

Google Chrome