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Communication Desktop (CDT)
The application offers a comprehensive range of functions related to enterprise telephony and contact center operations.
Settings
Configuring your (Communication Desktop) CDT application
Configuring Client Log Level

Communication Desktop (CDT)
The application offers a comprehensive range of functions related to enterprise telephony and contact center operations.
- User Interface
  Describes different areas of the user interface and used icons
- Getting Started
  Browser prerequisites, password change, and accessing and exiting the application
- Settings
  Configuring your (Communication Desktop) CDT application
  - Configuring Personal Settings
  - Phone-Related Settings
    Defining different phone settings
  - Configuring Directory Settings
  - Contact Center Settings
    Configuring notification tones and general settings related to contact center functions
  - Configuring Voicemail Settings
  - Autostarting Online Monitoring
  - Configuring Client Log Level
  - Startup Parameters
- Audio Devices and Volume Settings
  Configuring audio devices and adjusting volume
- Basic Functions
  Using ringback, voicemail, and recording functions and quick dial buttons and shortcut keys
- Search and Directory Functions
  Using search, creating personal directories, and modifying directory information
- Presence Information
  Using absence and presence profiles and modifying presence information
- Messaging Functions
  The Communication Desktop (CDT) application offers various messaging functions.
- Basic Phone Functions
  Using basic CDT phone functions
- Enterprise Telephony Functions
  Viewing call events and using call recording, video call, and conference call functions
- Contact Center Functions

Configuring Client Log Level

Note:

This is a special function for advanced use only. Contact the supplier or administrator for further information.

The application has a debugging option used for troubleshooting. The value defines how detailed the CDT log files created on your workstation are. The selected log level takes effect immediately.

Choose Tools > Settings.

The DBG field is located at the bottom left corner. If it is not displayed, double-click the bottom part of the dialog window.
Choose the value.

The default value is None. This means that the log files are not created. Do not choose an unnecessarily high level just as a precaution. This causes extra CPU load and may fill up your hard disk.

Administrators can also define this log level.