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Client Workstation Guide
Client Workstation Guide
  • Introduction
  • Accessing Administrative Applications
  • Taking Sinch Contact CenterEnd-User Applications into Use
  • Installation of Client Components
  • Browser Configuration
  • Certificates on Client Workstations
  • Auto-Start
  • Installing Audio Devices and Video Cameras
  • Calls Recorded at Client Workstations
  • Log Files Saved on Client Workstations

Managing Settings and Rights

  1. To define Monitoring rights, go to System Configurator > User and Role Management, see Access Rights for Monitoring.
  2. To change Monitoring Settings choose Tools > Settings and the appropriate view.
  3. To define Reporting Application Settings choose Tools > Reporting Settings.
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