Introduction
This section describes this document and points to other related documentation.
This guide describes how to set up a client workstation for different Sinch Contact Center end-user applications, and the files that are written at the workstation during the use of the software.
For the planning and installing servers and various applications, see the Installation Guide document. For the configuration of the system and its users, see System Configurator application help.
For the basic installation and administration of your computer, its operating system and other prerequisite software, refer to the documentation of the computer and corresponding software.
Some of the functions described in this guide may not be implemented in your system, or you may not have permission to use some of the functions. Furthermore, your system may include separately implemented customer-specific features that this guide does not cover. Contact the supplier or administrator for more information.
The software users (service providers and end-users) are fully responsible for ensuring that the services provided using this software do not violate or are not used in contravention of local legislation. The software users must acknowledge that the software collects identification data for enabling the services and their invoicing, security and troubleshooting, protecting the services against misuse and misappropriation, and further improvement of the software and services, and they must assume the full responsibility for the use of the collected data.