Browser Configuration

Configuring browsers for end-user applications

For the supported browsers and their versions, see each application's topic in Taking End-User Applications into Use.

Delete browser temporary files regularly, and always when upgrading the system. Accumulated temporary files may impair software functions.
Some malware protection programs may prevent Sinch Contact Center from running properly. For workarounds, see the section Interference from Malware Protection Programs.

For CDT, that can be run only on Internet Explorer and Edge in the IE mode, notice the following:

Make sure that there are no 3rd party Internet Explorer add-ons, such as Google toolbar, nor other VoIP solutions, such as Skype, installed on the workstation. These 3rd party software can block your Sinch Contact Center application, or affect the sound quality.
To define IE security settings with a group policy, see the section Configuring IE Security Settings with Group Policies.
To define IE security settings on each workstation separately, see the section Configuring IE Security Settings on One Workstation.
Some settings in IE affect the appearance of applications, see the section Appearance of User Interfaces in Internet Explorer.