Access Rights
Use
You use the Access Rights assignment block to give rights to individual objects, such as a queue. For example, when you are creating a queue, you can assign rights to a user group in the queue view instead of opening the user group view and adding rights to the queue there.
This block is available for the following objects:
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Barring groups
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Reporting and monitoring:
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Reporting groups
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Reporting specifications
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Monitoring templates
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Scripts
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Directory:
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Directory templates
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Directory groups
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Profiles
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Queues:
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Queues
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Queue groups
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Calendars
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Prompts
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Prompt files
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Skills
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Reply templates
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OB campaigns:
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Campaigns
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Templates
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Filters
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Call results
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Call transfer lists
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Users:
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Users
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User roles
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User groups
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User settings templates
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Import and export jobs
Activities
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To give rights to users, user roles, and user groups, choose Add.
A dialog window opens and you can search for the users, groups, and roles to whom you want to assign rights.
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To remove users, user roles, and user groups, click the user/user role/user group you want to remove and then choose Remove.
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To modify the access level, select and deselect the access types.