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Client Workstation Guide
Client Workstation Guide
  • Introduction
  • Accessing Administrative Applications
  • Taking Sinch Contact CenterEnd-User Applications into Use
  • Installation of Client Components
  • Browser Configuration
  • Certificates on Client Workstations
  • Auto-Start
  • Installing Audio Devices and Video Cameras
  • Calls Recorded at Client Workstations
  • Log Files Saved on Client Workstations

Global Switching Settings

Use this view to configure the following settings:

  • Real-time Transport Protocol (RTP), for example for using secure RTP (SRTP) and choosing the global codecs.

  • Advanced Signaling settings, for example, Early Queuing and Toll-Free Queuing settings.

  • Call Bandwidth Control (CBC).

  • To start using Network Address Translation, select Use NAT. For more information, see Configuring Network Address Translation (NAT).

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