Script Reports
Script reports provide statistics of data that is formed during or after a contact when a script is used. Also opt-in and survey IVR’s generate script results if the corresponding script name is defined in Survey IVR Settings, and questions and answers for Reporting are defined in appropriate expressions of menu, choice and field elements.
Only selectable items are included in reports, not free-text answers, except the answers that are entered in IVRs with the field element. In that case, answers can be reported with up to two digits.
The following reports are available:
All script reports have same graphs that show numbers of answers per questions.
