Configuring Conference Settings

  • You must have rights to create or to modify extensions.

  • You must have rights to view built-in IVRs.

Note:

These settings are not related to three-way conference made from a consultation call but to a large conferenece with several participants. Such a conference is not supported in Sinch Contact Center (cloud version).

You use this procedure to define the conference IVR number.
  1. On the System Configurator main screen, choose System Services > Conference Settings.
  2. Choose Number Viewer.
  3. Check free built-in IVR numbers using the Number Viewer tool and choose one for the conference IVR.
  4. Save your entries.