Mobile app - added Sep 24 2025

The Contact Pro mobile app has been released in the App store, offering an alternative user experience designed for efficient chat communication on the go.

Key details:

• Handle simultaneous chat conversations across all supported chat subtypes. Share images from your camera or gallery and add documents as attachments.

• Use auto-allocation or let users pick conversations from the Picklist.

• Mobile app synchronizes your Ready/Not ready status, profile, and queue assignments with Communication Panel and Dashboard.

• Easily access previous conversations for a more complete chat overview.

• The app is for iOS based devices (iPhone and iPad).

Learn more about the app in the Mobile app document and download the app using this QR code: