Accessing System Configurator

Prerequisites

Appropriate Java version is installed on the workstation:
- Oracle Java version 11 or newer
  or
- Azul Zulu Java version 11 or newer
  For more information about Java versions, see Discontinuation of Java 8 support and supported versions.
Open Web Start is installed on the workstation

Procedure

Sinch Contact Pro support provides a URL for accessing SC. Enter your credentials and click Log On.

Login Options

In some situations SC fails to load with the recommended option. In this case, use the alternative option. The difference is that the alternative option is mainly for non-Windows clients and that if there's a timeout, SC can't recover. If you run into other issues with the alternative option, create a support ticket to Sinch.