The values are as
follows:
Low: This level only logs
software errors. Use it only in exceptional cases,
for specific business requirements.
Medium: This is the default
value recommended by Sinch and the minimum level required when you submit
logs to support. It logs general actions in Communication Panel and the minimum details of conversations. This
level gives enough information for support to
assist you in the majority of cases.
High: When advised by Sinch support or your administrator, use this level
on the user settings template or for a specific
user as a temporary, timed setting in . It logs more detailed
information, for example, Real-time Transport
Protocol (RTP) traffic, and may include
identifiable details related to a person's
identity. If you want to prevent the user from changing this setting in Communication Panel, select Deny User-Level
Modifications. This ensures correct
logging is maintained to capture logged actions and
events for investigating. |
