Create, Edit, and Delete Directory Entries

You need authorization to View, Modify, Create, and Manage Members to the directory group where you want to create and edit directory entries.

The information you can edit depends on the directory item: you can only fully edit the items you have created in Communication Panel. You cannot edit the data that is synchronized with the Directory database (first name, last name, extension number, mobile number, email address, location, and title).

Create

  1. Open the Directory view.

  2. Click the Create button. The Create New Directory Entry pop-up appears:

    • First Name: Enter the first name.

    • Last Name: Enter the last name.

    • Select the directory group (or subdirectory) where this entry is added.
  3. Click OK. The entry opens in the editing mode.

Edit

  1. Click a row in the directory search result view to open one entry.

  2. Click Edit.

  3. Enter or edit the items.
  4. Click Save.

Delete

You can only delete the directory entry created in Communication Panel. If the information in the entry is synchronised with the Directory database, it can only be deleted by administrators in System Configurator.

  1. Click a row in the directory search result view to open one entry.

  2. Click Delete.

  3. Confirm deletion.