This section introduces the Operation Guide document.

This section describes software packages, network requirements and how to manage connection breakdowns and timeouts

This section describes how to monitor the system's health and status.

This section instructs in starting and stopping the system, backup and restore, and copying a system landscape. It also describes available administration tools, needed software configuration, user management, and provides guidelines for database maintenance.

This section describes the High Availability Controller (HAC) tool.

This section provides information on upgrade orders and procedures.

This section gives advice on what to do if the system does not work as anticipated.

This section handles remote support.

This section lists Sinch Contact Center guides and their place in the product lifecycle.

This section instructs in configuring logs in SP06 Patch 1 and older versions of Sinch Contact Center.