Managing Sinch Contact Center

This section instructs in starting and stopping the system, backup and restore, and copying a system landscape. It also describes available administration tools, needed software configuration, user management, and provides guidelines for database maintenance.

To manage Sinch Contact Center, use Infrastructure Administrator (IA).

• Starting and Stopping

• Software Configuration

• Backup and Restore

• Periodic Tasks: Database Maintenance

• Managing Network Connection Breakdowns