References
This section lists Sinch Contact Center guides and their place in the product lifecycle.
Use
In the following list you see the guides and their place in the product lifecycle.
|
Guide |
Applicable to software life cycle |
Description |
|---|---|---|
|
Compatibility List |
Implementation |
Lists headsets and other third-party devices that can be used with Sinch Contact Center. |
|
Security Guide |
Implementation |
Assists Data Protection Officers (DPOs) in securing their Contact Center system. |
|
Master Guide |
Implementation |
Introduces Sinch Contact Center. |
|
Installation Guide |
Implementation |
Describes how to install Sinch Contact Center both in on-premise and cloud environments. Covers also feature packs and hotfixes. |
|
Operation Guide |
Operation |
Describes required tasks during operation. |
|
Client Workstation Guide |
Implementation, operation |
Describes prerequisites, security settings and steps required on workstations when taking Sinch Contact Center applications into use |