Installing Client Components with Group Policies

Use

Note:

The complete terminal package terminal.msi cannot be delivered with a group policy. Use specific terminal components instead, see requirements for each application in the chapter Taking SAP Contact Center End-User Applications into Use.

With the following procedure you enforce that the package is installed on all workstations of the organizational unit when the client logs on:

Procedure

On the Active Directory server with the Active Directory Users and Computers tool:

  1. Start Group Policy Object Editor > Computer Configuration > Software Installation.

  2. Browse the installation directory and the folder Client Workstation Components for the MSI packages, the default address is C:\SAP\ContactCenter\Install\7.0.x.x\Client Workstation Components\contents. The directory is created during installation process, make sure you are authenticated to access it.

  3. Choose one MSI package from the list. You can deploy several packages at a time, but to select the right options for each package, we recommend deploying one package at a time.

  4. Choose the Deployment tab and the following options:

    • Deployment type: Assigned.

    • Install this application at logon: Choose.

    • Installation user interface options: Basic.

  5. Choose OK.

  6. If the package you are installing has already been installed on the workstation with a group policy, select the Upgrades tab.

    • Select the option Uninstall the existing package, then install the upgrade package.

    • Choose OK.