Dump File Folders

Microsoft operating system performs dump reporting if there is a problem with an application. These dump reports can be found useful in Sinch Contact Center investigations. For more information about this feature, see Microsoft page Collecting User-Mode Dumps.

Note: The feature may be disabled by default in your environment.
  • As of SP09, the dmp files are written to the virtual unit’s log folder. The folder is defined during virtual unit installation as the variable Log File Directory of the Virtual Unit (VU_LOG_PATH).

  • In versions before SP09, dmp files are typically written to the folder where the crashing executable was located (typically the bin folder). An exception to this are debug builds, and if you have explicitly set the registry setting LogWriteMethod to reliable. In that case, dmp files are written to virtual unit’s log folder as well.