Call Events

You can track an active inbound call. The call event view appears either automatically or by clicking the optional Show Call Event History button in the toolbar.

The view is available only when you have answered an inbound call. The application limits the number of listed events automatically. An empty row indicates that some events have been omitted. You can execute a search related to an inbound call by clicking a call event row. In that case the application displays the Directory view and hides this view.

The following table lists the information the view contains.