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Setting up a campaign
You set up a campaign in System Configurator (SC).
Assign access rights

Setting up a campaign
You set up a campaign in System Configurator (SC).
- Create dialers
- Create and import the calling list
- Create a customer information template
- Create a call result list
- Create a script
- Define campaign settings
  These procedures show the main settings you define when you set up your campaign. Depending on your campaign, you may also need to configure other settings. For a complete list of campaign settings, see Campaign management in the System Configurator document.
- Create filters
- Assign access rights

Assign access rights

Go to Campaign management > Campaigns and search for your campaign.
In the Access rights block, click Add.
Search for the user group or user role you want to give rights to the campaign.
Choose the group or role and click Add.
Add the necessary rights.
Save the campaign.
Check that the user group or role has rights to serve in the queue used for the campaign.
You can do this in Queue management > Queues > [queue] > Access rights or by opening the User rights block in the user group view.