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Importing and exporting various objects (such as campaigns, users, and queues), defining import and export related settings, viewing job details and adding new schedules, managing consents
Importing Data
Excel Files

System Tools
Importing and exporting various objects (such as campaigns, users, and queues), defining import and export related settings, viewing job details and adding new schedules, managing consents
- Importing Data
  - Data Import
  - Excel Files
- Exporting Data
- Defining Import and Export Settings
- Managing Import and Export Jobs
- Automatic Import Function
- Managing Customer Consents
  Customers allow the system to save personal data with their consent. As with e-mails and chats, the customers give their consent by contacting the service. Consents in this view are limited to call recordings and WhatsApp messages.

Excel Files

You can use Excel files for importing data with the /import resource of Restful Configuration Interface (RCI). Both .xls and .xlsx file formats are supported. For the Configuration import they are the only supported formats. Using Excel files enables you to include comments and parameters to the import.