Important Notes
A list of major changes delivered with SAP Notes until November 2020
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SAP Note Number |
Title |
Comment |
|---|---|---|
| 2933871 | SAP Contact Center FP16 Patch 1 (7.0.16.100) release | The note lists corrections and new functions. |
| 2910694 | Conversion tool for Python | Python version in the CEM Server has been upgraded. The note contains the conversion tool to upgrade Python. |
| 2855187. | SAP Contact Center FP15 (7.0.15.0) release | The note includes FP15 release notes as an attachment. To find links to earlier SP and Patch Notes, and to hotfixes made on this feature package, click References in this SAP Note. |
| 2781677. | SAP Contact Center FP14 (7.0.14.0) release | The note includes FP14 release notes as an attachment. |
| 2728755. | SAP Contact Center FP13 (7.0.13.0) release | The note includes FP13 release notes as an attachment. |
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Enabling debug/loglevel for CDT |
This SAP Note helps when a user has reported issues at the CDT and would like to trace such errors or malfunctions in the system. |
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SAP Contact Center 7.0 Uninstallation Instructions |
Step-by-step uninstallation instructions are attached to this note. |
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Needed information and logs for troubleshooting SAP Contact Center |
This SAP Note is intended for administrators who have some basic understanding of the SAP Contact Center system and have received training for maintaining the system. This information is required if there is a problem with SAP Contact Center and a need to deliver correct information to SAP Contact Center Support. |
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How to change loglevel in SAP BCM 7.0 prior the SP07 Note: As of SP07, use the logging configuration wizard in
Infrastructure Administrator for defining the logging levels in the
system. For help, Logging Configuration Wizard
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This SAP Note is intended for administrators who have some basic understanding of the SAP Contact Center system and have received training for maintaining the system. This information is required if there is a problem with SAP Contact Center and a need to deliver adequate logfiles to SAP Contact Center Support. |
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Knowledge Base master note |
This SAP Note includes references to Knowledge Base articles about SAP Contact Center. |