Integration to ServiceNow

Communication Panel can be embedded in to ServiceNow.

The embedded solution in the ServiceNow application provides following features:

• Incoming call, customer identification by the caller's telephone number

• Incoming live chat, customer identification by the customer's email address given in the chat

• Click-to-call functionality for an outbound call

• All the standard functionalities provided by Communication Panel as standalone application are also available when Communication Panel is embedded inside the ServiceNow portal.