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Overview
Communication Panel is the web-based application of Sinch Contact Pro for managing customer communications, termed as conversations. In earlier releases they were referred to as interactions and prior to that contacts.
Notification Messages

Notification Messages

Communication Panel shows the following notification messages:

Toast messages related to conversations or your actions.
Banner messages being reference to the operational or functional information for Communication Panel
Windows notifications seen as banners or in Action Center
To enable Windows notifications in Communication Panel, edit your browser settings.
Note:
Firefox doesn't support Windows notifications.