Data Destinations

Note: If you need to update these settings in Sinch Contact Pro cloud, contact Sinch support.

Data Collector component receives operative data and provides specified data destinations for reporting and monitoring purposes. Default data destinations are created automatically during installation, but you can define more destinations if more complex reporting is required.

Viewing Existing Data Destinations

To define which columns are displayed, click Personalize , select the column checkboxes, and click Select.

The following default destinations are displayed after installation:

Table 1. Default Destinations
Name	Type	Description
[Operative Database Server Name] – [Operative Database Name]	Operative	Created when the Operative Database is installed and points to it. Used for logging call recording data.
[Monitoring Database Server Name] – [Monitoring Database Name]_History	History	Created when the Monitoring Database is installed, enables collecting Monitoring history data.
[Monitoring Database Server Name] – [Monitoring Database Name]	Monitoring	Created when the Monitoring Database is installed, enables collecting current Monitoring data.
[Reporting Database Server Name] – [Reporting Database Name]	History	Created when the Reporting Database is installed, enables collecting Reporting history data.

Defining New Data Destinations

First install the database using the History Database template in Infrastructure Administrator. We recommend using Windows authentication for the database user.

Use the database server, database name, user and authentication of that installation in the new destination definitions:

Click Add New.

Enter the Basics information; see the following table.


Item	Description
Name	Enter a unique, descriptive name for each destination
Type	Choose the type of History.
Database Server	Do not enter VU name but the server name.
Database Name	Enter the database name.
Database User Name	When Windows authentication is used, enter here the domain account in format domain\user. If you use SQL authentication for this destination, enter the SQL logon name.
Set SQL Authentication Password	Enables entering SQL Authentication Password. When Windows authentication is used, leave this selection box empty.
SQL Authentication Password	Use this field only if you want to use SQL Authentication. When Windows authentication is used, leave this field empty.
Data Protection Rule	Select one of the data protection rules that are dedicated for this destination from the selection list. For more information see Data Protection Rules.

Save your entries.